Artificial intelligence (AI) is transforming the job market. Technological advancements are making processes faster and more efficient, but also replacing roles previously performed by people. Many professions are at risk of disappearing by 2030, especially those involving repetitive or easily automated tasks.
1# Telemarketing Operators
Telemarketing operators are among the professionals most threatened by AI. Chatbots and automated customer service systems have been replacing this role in many companies. These robots are capable of answering questions, registering complaints, and even making sales without the need for human intervention.
Companies in this sector prefer AI due to its efficiency and reduced cost. For professionals in this area, seeking qualifications in more specialized customer service can be a solution.
2# Supermarket checkout counters
Automation in supermarkets is already a reality in many countries. Self-checkout systems allow customers to pay without the help of an employee. This model is expanding rapidly, eliminating the need for cashiers.
Although human contact is still valued in some places, the trend is for automation to continue growing, especially in large networks.
3# Transport vehicle drivers
With advancements in autonomous vehicles, taxi, truck, and ride-sharing app drivers like Uber may face a significant drop in demand for their services. Large companies like Tesla and Google are investing heavily in self-driving cars, which promise to be safer and more efficient.
Although complete replacement is not expected to happen immediately, automation in the transportation sector is a real threat to these professionals by 2030.
4# Workers in the industrial production area
Industry is one of the sectors most affected by automation. Machines and robots already perform tasks such as assembling parts, quality inspection, and product packaging. These advances reduce the need for human labor on production lines.
Professionals in this field can seek further qualifications in machine maintenance or areas related to industrial robot programming, which continue to be in high demand.
5# Basic Data Analysts
AI is capable of processing large volumes of data at high speed, making many basic data analysts unnecessary. Automated analysis tools can already identify patterns, generate reports, and predict trends with accuracy.
However, specialized analysts who interpret data strategically are still valued. The advice is to focus on more complex and less automatable skills.
6# Clerks and administrative assistants
Administrative tasks, such as filling out spreadsheets, managing files, and sending reports, are increasingly being performed by AI-based software. Tools like RPA (Robotic Process Automation) execute these functions efficiently and without errors.
Professionals in this field can invest in skills related to process analysis and strategic management, reducing their dependence on repetitive tasks.
7# Insurance Brokers
The insurance sector is also being transformed by AI. Advanced algorithms can assess risks, calculate premiums, and even approve claims automatically. This reduces the need for human brokers to mediate the process.
To remain relevant, professionals in this field can specialize in customized consulting, offering services that AI cannot replace.
8# Basic care service workers
Professionals working in reception areas, call centers, and similar roles are increasingly being replaced by virtual assistants and interactive kiosks. AI can manage queues, appointments, and basic information with agility.
To stand out, it's important to focus on skills that involve empathy and more complex human interaction, something that technology cannot yet fully replicate.
What can be done to adapt?
Although automation threatens these professions, it doesn't mean the job market will be destroyed. On the contrary, new opportunities arise as technology advances. To prepare for the future, consider:
1# Investing in trainingCourses in areas such as technology, programming, and data analysis are essential.
2# Developing interpersonal skillsSkills such as leadership, communication, and creativity are less likely to be replaced by machines.
3# Keep up with trendsPay attention to market changes to identify new opportunities.
Artificial intelligence is changing the world, but those who adapt to the new demands continue to find a place in the market. Use this transition as an opportunity to evolve!
See also: Bolsa do Povo: Everything You Need to Know About the Program and How to Access It
February 9, 2025
Graduated in Literature – Portuguese/English, and creator of the website Successful Writer, seeks to expand everyone's knowledge with relevant information on a variety of topics, as a writer. At Vaga de Emprego RJ, she provides opportunities and tips on the job market.