If your Bolsa Família was blocked., The first thing to do is understand the reason. The program requires compliance with certain rules, and any irregularity can lead to the suspension of benefits. But don't worry, because in most cases it's possible to regularize the situation and resume receiving the aid normally. See the main reasons for the suspension and how to resolve the problem quickly.

Why is Bolsa Família blocked?

There are several reasons why Bolsa Família benefits may be blocked, and the most common include:

1# Outdated Single Registry The government requires that the Unified Registry be updated every two years or whenever there are changes in family composition, income, or address. If you have not updated your information within the deadline, your benefit may be suspended.

2# Income above the permitted level The Bolsa Família program is intended for families in situations of social vulnerability. If the family's per capita income exceeds the limit established by the program, the benefit may be blocked.

3# Insufficient school attendance Children and teenagers aged 6 to 17 must attend school regularly. If the minimum attendance is not met, the government may suspend payment.

4# Outdated vaccinations – The Bolsa Família program requires that children and pregnant women have their vaccination schedule up to date. If the records are not up to date, the benefit may be blocked.

5# Lack of health monitoring Families with pregnant women and children under 7 years old must attend regular medical appointments. Failure to do so may result in the benefit being suspended.

6# Inconsistent data in the system. – Incorrect or conflicting information in the Single Registry can lead to account suspension. Therefore, it is essential to ensure that the data is correct.

How can I check if my Bolsa Família benefit has been blocked?

If your Bolsa Família payment hasn't been deposited into your account, you can check the status of your benefit in the following ways:

  • Bolsa Família App Available for Android and iOS, it allows you to check the status of your benefit.
  • Caixa Tem App – If the payment is made through the digital account, the Caixa Tem app can show if there has been a block.
  • Caixa Econômica Federal website Simply access the Bolsa Família area and enter your information to check your status.
  • Caixa's phone number is 111. – Exclusive service channel for Bolsa Família beneficiaries.
  • Services at the CRAS (Social Assistance Reference Center) – If you prefer, go to the Social Assistance Reference Center in your city to obtain information.

How to resolve the Bolsa Família block?

If your Bolsa Família benefit has been blocked, follow these steps to resolve the situation:

1# Update your Single Registry – If the problem is a lack of updated registration information, go to the CRAS (Social Assistance Reference Center) with the documents of all family members and update them. 2# Prove your income. – If the account was blocked due to suspected income exceeding the permitted limit, please provide supporting documentation demonstrating the family's financial situation. 3# Regularize school attendance. – If the child or teenager has missed many classes, contact the school to check the situation and ensure the minimum attendance required. 4# Update your vaccinations and health checkups. Go to the nearest health center and get your family members' vaccinations and medical check-ups up to date. 5# Correct data in the system. – If there was an error in the registration, request the correction directly at the CRAS (Social Assistance Reference Center).

After the regularization, the benefit may be paid again the following month, depending on the government's review period.

How can we avoid new lockdowns?

To ensure that Bolsa Família payments continue without interruption, follow these recommendations:

  • Keep your Single Registry (Cadastro Único) always up to date;
  • Ensure that the children and teenagers in the family attend school regularly;
  • Keep your vaccinations and mandatory medical check-ups up to date;
  • Check the Bolsa Família and Caixa Tem apps periodically to verify the status of your benefit;
  • Contact the CRAS (Social Assistance Reference Center) whenever there are changes in family composition or income.

Update your CadÚnico!

If your Bolsa Família benefit has been blocked, don't panic! Most cases can be resolved quickly by updating your information or proving that you meet the program's requirements. Check the status of your benefit through official channels, go to the CRAS (Social Assistance Reference Center) if necessary, and regularize your situation as soon as possible. With the correct information and up-to-date documents, you can start receiving the benefit again without major problems!

See also: Can Bolsa Família be judicially blocked due to debt?

March 3, 2025